Shipping policy

Where we deliver

We supply products throughout South Africa by courier.

What delivery costs

Delivery charges are calculated and displayed at checkout before you pay, based on your order and where it is going. Nothing is added afterwards.

When your order is dispatched

Products held in stock are dispatched within the period stated on the product page.

Made-to-order products require additional manufacturing time. We confirm the expected lead time when you place the order.

Delivery estimates are provided before purchase. They are estimates from our courier, not guarantees, and they do not include the dispatch time above. If there is a material delay to your order we will let you know.

Collection

Collection from our workshop can be arranged in advance. Please contact us before you order if you would prefer to collect, so we can confirm arrangements and let you know when your order is ready.

If your order arrives damaged

Please check your parcel when it reaches you. If the goods are damaged in transit, contact us as soon as possible with photographs of the item and the packaging, and we will put it right at our cost.

Delivery details

Please check your delivery address and contact number before you pay. If a parcel is returned to us because the address was wrong or nobody could take delivery, we will resend it, but the cost of the second delivery is for your account.